When opening Enter POS Payment/Refund from an Invoice Enquiry:
 

•If the invoice is fully paid the enter POS payment/refund will process a refund.

•If the invoice is not paid the enter POS payment/refund will process a payment.

•If the invoice is part paid a new prompt will be displayed offering the option to process a payment or refund.

 

Note: Only users with the appropriate permissions we be able to process a refund using this new option.