We’ve made important enhancements to the On Account feature on a Debtor to improve traceability and remove previous limitations.

 

Previously, on-account records for unallocated payments were temporary and difficult to trace. Additionally, there was a cap of approximately 960 on-account records per customer, which could pose challenges for accounts with a high volume of prepayments each month.

 

With this update, each on-account record will now be assigned a unique reference number, significantly improving traceability and removing the previous record limit. This means there's no longer a restriction on the number of on-account records or prepayments per customer.

 

What’s Changing:

•Unique reference numbers will now be assigned to each on-account entry (e.g. ON/ACC000001, ON/ACC000002, etc.).

•These references will not be reused, ensuring each record remains uniquely identifiable.

•The previous format (ON/ACCCASH01, ON/ACCCASH02, etc.) will no longer be used for new entries.

 

What You Need to Know: There’s no change to your workflow—these improvements happen in the background. However, you may notice the new reference numbers when reviewing or reconciling on-account transactions.