An issue was identified in certain enquiry screens, including Global Customer Enquiry and Global Inventory Enquiry, where quantities from Charge & Hold (C&H) transactions were being counted twice.

 

Previously:

•Quantities were included when the C&H billing invoice was processed, and

•Included again when the C&H release invoices were processed,

 

This resulted in a duplication of quantities in sales figures.

 

A correction has now been implemented so that:

•Quantities are taken from the C&H release invoices, and

•Sales and cost values are taken from the C&H billing invoices.

 

This ensures quantities are no longer doubled up and provides a more accurate reflection of actual sales by product, and by customer by product, when using the C&H module.