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Main Menu > Debtors > Cash Receipts > Debtors Posting

 

When a debtor payment has been applied to an incorrect invoice, users can remove the payment and allocate it to the correct invoice in Debtors Posting.

 

DebtorsPosting

1.Enter the customers code or click magnifying glass to search

2.Click on the Reverse Invoice Payment button

3.Enter the invoice number you wish to unpay

4.Enter the amount you wish to unpay (automatically populates with the original amount paid)

5.Click the Process button

6.A pop up message will inform users that the invoice has been unpaid

7.Click Close

8.The amount you have unpaid will now show in the top Cash/Credits section as an On Acct amount and can be applied to the correct invoice or remain On Acct until it is posted against an invoice.

  

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