Tyro (www.tyro.com) is Australia’s largest independent EFTPOS provider outside of the big four banks and allows merchants to have an EFTPOS facility that settles into any bank account.
Integrated EFTPOS works as follows:
1. All EFTPOS transactions are initiated from BBS (either via the Point of Sale, POS - Customer Payment/Refund, or via the Sales Order Entry/Maintenance screen by ticking the ‘Pre-Paid Order’ option.)
2. The payment or refund amount is transmitted to the EFTPOS terminal from BBS
3. The card is presented to the EFTPOS machine (or card details are entered for a MOTO).
4. Once approved, the transaction result is returned to BBS and the payment transaction details and receipts will be saved in BBS as an Integrated Payment Transaction (see POS Integrated Payment Enquiry).
5. EFTPOS receipts can be set to append automatically to BBS invoices or receipts, or to print on the Tyro terminal.
The benefits of utilising Tyro integrated EFTPOS with BBS are:
1. Staff no longer need to enter amounts payable into the EFTPOS terminal, eliminating charging errors to your customers.
2. Transactions in BBS will only save if the payment is approved, eliminating the possibility of releasing goods on a declined payment.
3. Multiple BBS Point of Sale logins (ie POS computers) can be linked to a single EFTPOS terminal allowing for reduced terminal rental costs for smaller POS counters.
4. BBS invoices and receipts can be set to automatically include EFTPOS receipts at the bottom, saving customers from having to handle two dockets or staple them together.
5. No reconciliation discrepancies at end of day.
| 6. | The Integrated surcharging feature allows Tyro terminal to automatically add credit card surcharges to some card types (eg AMEX) when the card is presented, and these surcharges are then automatically added to the customers’ BBS invoice or receipt. |
7. MOTO transactions can still be processed for over the phone payments, the payment just has to be initiated from BBS and then the card number can be entered into the EFTPOS terminal.
If you currently utilise a different EFTPOS facility through a bank, you can contact Tyro via this link https://www.tyro.com/retail-partner/?id=a0J5m000001OBwCEAW&channel=a0e5m000000mlN8AAI&eref=0
to get started.#
If you are already a Tyro merchant, you can contact Tyro to have the Tyro Terminal Adaptor software installed onto your POS computers and configured to communicate to your BBS.
If you would like to use the integrated surcharging functionality whereby the Tyro machine automatically applies a surcharge based on the type of card presented (eg 0.00% for Visa/Mastercard/EFTPOS but 2% for AMEX), ensure ‘Use Terminal Driven Integrated Surcharging’ is ticked in POS Payment Type Maintenance.
When processing a payment in BBS for a Tyro payment type, and the payment transaction is saved, the transaction will be processed on the Tyro terminal as per the process outlined above.
As with all integrated payments, once the payment has been processed and approved, the transaction cannot be cancelled or the payment record altered.
Example of Tyro Payment on a BBS POS docket
Example of Tyro Payment on a BBS invoice
#BBS will receive a one-off financial benefit from Tyro as a result of, or attributable to, us providing your details to Tyro and you subsequently using Tyro’s products and services.
