This section of the Quick Reference Guide provides practical instructions for managing your BBS eStore. It covers common tasks for categories, products, customers and web logins, as well as assisting customers online.
Start with eStore Management Overview for important concepts and information about how changes are sent to your eStore. Then select a topic below for the task you need to complete. Most tasks are performed in BBS; each topic explains where to make the change.
Contents
View Abandoned Carts and Assist a Customer Online
Category Management
Create or Reorganise an eStore Category
Map Catalogue Categories to eStore Categories
Product Management
Hide a Store Product from Public View
Show or Hide a Catalogue-Only Product
Place a Product on Clearance or Remove It When Sold Out
Make a Hidden Product Available to a Customer
Create and Manage eStore Product Ranges
Override the eStore Category for a BBS Product
Add Product Highlights, Promotional Text or a Warning
Add a Description Override or Out-of-Stock Message
Add Product Images and Online Resources
Maintain Rich eStore Product Content
Customer Management
Register a New eStore Web Login
Link a Self-Registered eStore User to a BBS Customer Account
Maintain eStore Customers and Logins
Configure eStore Order Approval
Configure Customer Admins and Sub-Users
Publish and Share a Customer Favourites List
Review Customer Details Changed on the eStore
Processing an eStore Web Order with an Integrated Eway Payment
